Where can i download the 2.9.1 firmware for Icon, as long as it's not on software.lifesize.com even with SN under maintenance ?
Please give a link,
Hi Thomas! Software Version 2.9.1 for Lifesize Icon video systems on-premises customers will be available for download from our Software Download Portal on Tuesday, 4/26. We will post here in Community and our website once it's available. Thanks! Ellen
Hi Ellen, thanks,
I need it today, for a customer.
Do i have to open a support ticket ?
If this is possible, that would be the way to go.
Please call or chat with support.
You could also do it the long way round:
Hope this helps in case you can't get your hands on an update file in time.
thanks for your helps!
The upgrade failed while connected to the cloud, I wanted to try manually. I've opened a ticket.
One of my customers had the same thing happening to his Icon. It froze and the upgrade failed. Luckily, after a powercycle it upgraded succesfully.
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