AnsweredAssumed Answered

Problem with sharing on Express 220

Question asked by Christophe NABEYRAT Partner on May 2, 2016
Latest reply on May 4, 2016 by Christophe NABEYRAT

Hi Community,


I have one problem with one Express 220. When i place a call there is no problem and when i receive the call it is ok. When the remote site share one presentation i receive it. But when i try to share my PC the codec cut the communication and restart. I have already changed the cable. When i am not in a call and that i choose presentation input it is ok with no problem. Ih ave already tried to do one hard reboot and upgrade again the product in 5.0.9 and it is always the same problem.

Somebody have one idea about it?


Thank you very much.