I need to show the directory from an ICON 800 or Cloud on an Extron Touch Panel. Extron has had problems getting the API for the ICON to respond to commands. This is a major problem as the Lifesize phone can not control other equipment. Clients want one point of control for integrated systems, not two. Anyone out there with any information would be a great help, Lifesize tech support has not done very well on this.