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Lifesize softphone re-install

Question asked by suhoy Partner on May 11, 2016
Latest reply on May 11, 2016 by michaelt

- Because my PC was broken, I try to re-install Softphone.

- The install of softphone program in Windows8.1 is operated.

- But the license is not registered in new computer. The registration is failed as attached.

- I wonder this problem is caused by 1) not uninstall & expire prior softphone in old PC, 2) some needs of LS’s support or 3)other things.(Firewall…)

- Please help me...