Customer is asking how to call from S4B to Lifesize Cloud. Do we have any doc or guide for this?
I think you'll find this thread has the answers you are looking for:Skype For Business - Calls
Hope that helps,
I'm using partner demo cloud account. I tested but have questions needing help. So i opened a case but no response. Could you pls help to confirm? thanks.
Case # 00248843
Testing details as below: Call from S4B to Lifesize cloud S4B on iphone, using wifi network, all ports open; S4B added lifesizecloud.com as an allowed domain; Lifesize Cloud on Mac, using same wifi, all ports open; Cloud account: firstname.lastname@example.org; this is partner cloud demo account; Problem:I'm testing call from Skype for business to Lifesize cloud. The call only connected once for about 5 seconds. And then i tried many times, no connection, only S4B ringing, no response from Lifesize cloud.
Diagnostics collected from cloud as attached. Support needed: 1. pls help to check why call from S4B to cloud failed? 2.we can not call from lifesize cloud to S4B, right? 3.can S4B share presentation to lifesize Cloud? and Vice Versa? Appreciate we can have a video call.
instead of calling email@example.com; try calling the @lifesizecloud.com number. This might be a DNS issue.
In environments where S4B and Lifesize Cloud are used, both want to have sip and h323 service records in DNS and that is not possible (as far as I know).
Hope this helps
If Steven's suggestion doesn't help, please do follow up with akrishnamohan. He has responded on your ticket and I'm sure a solution will be found. When it is, would you please post back how this was solved?
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