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lifesize cloud app can't work with bluetooth audio device?

Question asked by tony Partner on May 23, 2016
Latest reply on May 23, 2016 by djwilliams722

I used my iPhone 6 and paired with a bluetooth audio device (mic/speaker). Then I tried:

 

1. Using facetime to make a video call: Can hear remote from BT device, and remote can hear me.

2. Using lifesize video: Works well as using facetime.

3. Using LINE to make a video call: works well as using facetime.

4. Using lifesize cloud app: Can NOT hear remote, and remote can NOT hear me.

 

And, I also tried following smartphones:

1. iPhone 6S (iOS: v9.3.2): Not working.

2. iPhone 6 (iOS: v9.3.1): Not working.

3. iPhone 5s (iOS: v9.3.1): Not working.

4. iPhone 4s (iOS: v9.3.2): WORKING !!!

5. ASUS (Android): WORKING !!!

 

Does lfiesize cloud app doesn't support this for iPhone 5s/6/6s ??

 

Thanks!!

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