AnsweredAssumed Answered

Cisco VCS calling Cloud

Question asked by manxfella Partner on Jun 16, 2016
Latest reply on Feb 20, 2017 by stancol



I have a Cloud customer having issues connecting with a Cisco unit registered to VCS.


The Cisco unit doesn't allow for inbound calls so has to dial the Cloud account.


They have been trying to dial the IP##xxxxxx which didn't work but did try and it connected for about 40 seconds then dropped off.


Has anyone else had issues connecting Cloud with Cisco VCS?