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Lifesize video call records

Question asked by jwinterbottom on Jun 7, 2016

Hi all,


has as anyone noticed frequent reports of calls with 0 second durations in individual user call records in Lifesize video?  We haven't changed anything and we have been running the same version for quite a while.  I know for a fact that many of these calls are hours in length but reporting 0 hours now.  This is more common when a user is connected to a Lifesize Video meeting room but I think some of them are regular point to point calls as well that aren't reporting.  Not that anything will be done to resolve this, I'm just wondering if this is a common issue With others.