Have anybody have met that we use remote control to select Icon Menu, this cause:
1. camera will be move follow by remote control.
2. icon menu isn't always action with remote control
What maybe this ?
The two suggestions I've received internally are low battery or interference from another device. If neither of these seem likely, would you please open a support ticket so that we might investigate further?
You can open a ticket via chat from the front page of community or by navigating to http://www.lifesize.com/support.
Thanks and sorry for the inconvenience.
I also have this question on response of remote inputs. Always laggy and means we keep skipping past the selection once the system catches up.
I advise most people to not use the remote but the phone instead for control but when in a Demo I constantly hear the comment "it's a bit slow on the response in menu isn't it". Usually explain that away by saying its while the system is updating the address book but that cover only goes so far.
LifeSize, any reason why the remote input is so laggy in most situations? Particularly noticeable when running through the setup wizard or browsing the directory.
Have tested with new batteries but no change. Good suggestion though. Notice it in different environments so will log a support ticket.
Retrieving data ...