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How do you update the firmware on a Room 200?

Question asked by dd_john on Jun 22, 2016
Latest reply on Jun 23, 2016 by markb

Hey all,


I have just purchased a used Room 200 and it has older firmware that I'd like to update.


I've logged into it with Internet Explorer and attempted to update the firmware (LS_RM2001_4.7.22_3.cmg).


It gets to the end of the install and says: Update failed. Error unknown.


Any ideas?