I have an ICON 600 with the HD phone and added entries to favorites. If I use the remote, onscreen I can select from my favorites and dial video. If I go directly to the phone itself, select call, then choose favorites, I can see the favorites I added but when selecting them they do not call. It will display on the phone h323:<insert favorites name or ip address) with the red star favorite icon beneath it but nothing happens. How do I make calls to favorites direct from the phone?