I am connecting ICON400 and ICON600 to SONY PCS-IP but only audio session is established. ICON series does not connecting with SONY PCS-IP does anyone have any clue for that?
It sounds like the systems are not negotiating what video codec to use during the handshake. Here is a possible work around that has been used with other Sony systems.
Sony G50 and Cloud
Using a Lifesize Icon to call a legacy Sony PCS system.
The strategy that has been adopted for the protocol negotiation b/w PCS-IP and ICON600 works fine during point to point call but, as multiparty calls initiated ICON600's video does not come at all to rest of sites
If you are using the built in bridge of the Sony and it works in a point to point call but not a multipoint I would recommend opening a support case with Sony as it sounds like their issue.
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