AnsweredAssumed Answered

IOS app not working through home WIFI

Question asked by cws on Jul 13, 2016
Latest reply on Jul 14, 2016 by michaelt

Looking for a solution to a problem using the IOS app (iphone / ipad) via Wifi from my home network (Telstra Australia - cable Telstra Gateway Max modem ).
The iphone Lifesize Cloud app works across wifi while on my work's network, and it also works if I switch to cellular network (Vodaphone) and also from a pocket wifi (Vodaphone), but it doesn't work through my home wifi configuration, so I guess I must have some wifi ports on the router disabled that Lifesize needs.

Anyone able to point me to information regarding what would need to be enable to get the IOS apps working properly?


kind regards