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iOS and lip sync issues

Question asked by smeares Partner on Aug 6, 2016
Latest reply on Aug 8, 2016 by smeares

how do you prevent a cloud call being dropped when an incoming phone call is received. As many of our users are remote and more often than not joining in a conference from their phone, it makes it almost impossible to have a video conference that doesn't have someone dropping out every few minutes.

 

Also, we have had good quality video with good bandwidth but the audio has been significantly out of sync and never recovers. Audio/Video sync used to be a selling point - am I missing some settings somewhere?

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