pnobels

No dtmf with Polycom Debut to lifesizecloud?

Discussion created by pnobels on Aug 11, 2016

i've got a  Polycom Debut here.  Hooked one up and found one big issue...  When i dial for example lifesizecloud.com and want to enter a virtual meetingroom number, i press #, the numeric keyboard appears, i enter the meetingroom number and finish with a #...  But then nothing happens...  Or i get incorrect number...

 

So the dtmf is not recognized...

 

Yes i can add the virtual meetingroomnumber to the dialstring, but when the virtual meetingroom has a password the same problem happens again...

 

I tested this with SIP and H323.  There's not NAT active.  This works with Polycom HDX 6000 and 7000 btw...

 

Do others have the same behaviour?

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