Good day! Just wondering if anyone has come across this kind of issue. When I tried re-installing the latest version of Cloud, it keeps giving me this error:
But when I reboot the computer however, upon boot up, it shows the Lifesize Cloud app as if it installed correctly. But whenever I try to do test calls, I cannot see the far end but the far end participants can see me. I can see my self-view which indicates that the webcam is working fine. I also tried changing back the webcam drivers to the generic Microsoft one with the same result.
Ultimately I think this is the result of the installation error. I've worked with their IT department where we tried disabling the anti-virus but still giving us the same error.
Here are some more photos:
I also tried installing using the MSI file from the management console. If someone has encountered this issue before and fixed it please let me know. Thanks guys. Cheers.