Can we change the web console admin password using API?
The customer changed the password previously but he forgot the password and yet he don't want to factory reset the unit.
Is there anyway we able to help him?
You can try logging in with the support user. The default login is username: support / password: support
If this password has also been changed you will need to factory reset the unit.
You will not be able to reset the passwords via ssh as the ssh login uses the same password.
Lifesize Icon Password Help Page
Yes - SSH to the IP Address of the system over port 22 using PuTTy or an SSH Program.
Login with admin/admin
Enter the following command on the serial interface: clish
It will show ok,00
Enter the following command: set admin password
Enter the chosen password
Let us know if you encounter any issues.
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