AnsweredAssumed Answered

VideoCenter factory reset

Question asked by tomokiohshita Expert on Sep 26, 2016
Latest reply on Sep 30, 2016 by michaelt

I want to do factory reset of VideoCenter. Our VideoCenter has unknown error, so I can not connect VideoCenter to NAS. So finally I decide to do factory reset.


VideoCenter's consol has 4 types of reset menu. They are reset-certificates, reset-network, reset-password and reset-platform. Reset-platform is seemed to be full reset, so I tried some type of this commands. (Like "reset-platform reset-platform",  "reset-platform reset-vc" and "reset-platform reset-all".) But the results after those commands were not my expected situation. (Results were like "all videos and accounts were gone" but "buck up logs were still remained.".


How do I do more deeper reset of VideoCenter?