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LifeSize Cloud - ICON automatic version up

Question asked by hikarukobayashi Expert on Sep 27, 2016
Latest reply on Sep 28, 2016 by michaelt

Does any body know how to stop "automatic version up" on ICON600 which is paring to LS Cloud?

or any ways to specify "automatic version up" timing, for exmaple make it available only between 2:00AM to 6:00A.M?

Our customer clamined when they want to use thier ICON600, this feature bothers them and

they could not start video conference immediately.  They also said that this happned many times so far.

If ICON600 is in sleep mode, this "automatic version up" will work?  Please advise us on those 2 questions.

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