I am trying to change VideoCenter's favicon, however I could not do it.
Is this function still available?
Tomoki san, further research revealed this could be a bug that a hot fix is available for. Please open a support case and reference STR-3096 to confirm. If validated the support team would be able to provide the hot fix.
Tomoki san, I do not see any open cases for favicon not working on Videocenter. Can you please confirm that the file you are using is in ICO format and either 16x16 or 32x32 pixels? Also wondering what error message is appearing when loading. It is also recommended to clear the browser cache after importing.
Thank you for your reply.
I selected ico file to upload, then click apply. The error message I attached was appeared. ("Failed to upload favicon because the file is invalid.") I attached my ico files, so could you kindly check those? And if you can, could you provide me with your workable ico file as sample?
VideoCenter : v2.4.1
Browser : IE 9, Chrome
As you can see in the attached flle, I could change VideoCenter logo into our image. (It may be upside-down, sorry.)
Thank you for your update!
It was useful information. I will check with support.
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