tdodson

Unable to Access 220 Web Interface

Discussion created by tdodson on Nov 1, 2016
Latest reply on Mar 14, 2019 by jacobauskas

You may experience an issue attempting to access the Web interface of the 220 series. If so, below should help you allow access to the system.

 

1. Open Google Chrome

2. Open Settings

3. Click "Show Advanced Settings"

4.Scroll down to the Network section and click on Change proxy settings...

5. Select the Advanced tab.

6. Scroll down to Security category, manually check the option box for Use TLS 1.1, Use TLS 1.2, Use SSL 2.0, and Use SSL 3.0.

7. Click OK.

Screenshot 2016-11-03 14.22.48.png

Now you should be able to browse to the Web Interface of the system.

 

Please note, we have a hotfixes available and if you would like this, please contact Lifesize Support using the link: Contact the Lifesize Customer Support Team with the serial number of the codec in question. 

 

To check which version of software you a currently using, you may do so by visiting: software.lifesize.com

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