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Lifesizecloud crashing with faulty module ntdll.dll

Question asked by pnobels on Nov 30, 2016
Latest reply on Dec 7, 2016 by pnobels

Today i received a notification about a Lifesizecloud app (version 9.0.213.72618) on Windows 10 pro x64 which crashed regularly.

 

The event viewer showed :

 

Faulting application name: LifesizeCloud.exe, version: 9.0.213.0, time stamp: 0x5679ec46

Faulting module name: ntdll.dll, version: 10.0.10586.306, time stamp: 0x571afb7f

Exception code: 0xc0000374

Fault offset: 0x000dc7c9

Faulting process id: 0x27dc

Faulting application start time: 0x01d24aff9c22a517

Faulting application path: C:\Program Files (x86)\LifeSize Cloud\LifesizeCloud.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id: 98240791-801b-4301-98b3-9571acdd755b

Faulting package full name:

Faulting package-relative application ID:

 

After testing, inspecting the config, and finally removing Onedrive for Business 2015, the problem seems to be solved.

Does anyone else have similar findings about the combination Lifesizecloud and Onedrive for Business?

 

Thx!

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