Does anyone have problems on the Icon 400, that the camera can't focus on two people at the same time?
If two people sit across each other at a table, they it is only the one of them than can be focused - is it a general issue?
Can you shoot me an screenshot or image capture of the issue you're seeing?
This doesn't sound like expected behavior. I would suggest you open a support ticket with our reps and see if they cannot aid you further. You can open a ticket via chat (Meet Your Support Team) or on the website (http://www.lifesize.com/support).
The focal length of the 400 is designed for smaller rooms/huddle rooms. We have a number of them we use all the time, and I've never seen this issue. When you talk with a rep, do let them know the size of the room, also.
Please post back what you find out, sir.
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