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LifeSizeCloud - Audio protocol question

Question asked by hikarukobayashi Expert on Jan 31, 2017
Latest reply on Jun 26, 2017 by kpinkham

Our customer use another manufacturer’s endpoint.

Audio protocol setting of this endpoint was "G.722 / G.722.1" selected.


This endpoint was able to connect successfully up to a month ago.

But this endpoint could not connect today.

This endpoint was connected by changing the endpoint setting "G.722.1C".


Have you recently changed the LifeSizeCloud audio protocol mechanism?