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status update explanation

Question asked by jwinterbottom on Jan 26, 2017
Latest reply on Jan 27, 2017 by michaelt

I'm relatively new to receiving cloud status updates

 

what exactly does  "reported issues related to our service." mean? This is a pretty vague explanation of an issue.  I had a client report some call quality issues earlier this morning that eventually improved during the call. 

 

 

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