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Is VSX 7000 Release 8.5.2 interoperable with Lifesize Cloud?

Question asked by mjones@aaa.edu on Feb 3, 2017
Latest reply on Feb 6, 2017 by mcook

We get a helicopter sound when connecting an older Polycom system (VSX 7000 Release 8.5.2) to lifesize cloud.  It happens at all speeds.

 

How can I troubleshoot this since I can't see what audio codec is being negotiated on the cloud side.

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