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Can you call a H.323 URI number (xxxxxxx@IP Address)using a Lifesize Team 200 ?

Question asked by bphillips on Feb 23, 2017
Latest reply on Feb 23, 2017 by kpinkham

We are having difficulty calling a H.323 extension number in a remote site. We have no problems ringing IP addresses directly, there just seems to be an issue when  you use the H.323 extension number. I've tried this using an app on an iPad internally and there is no problem so I don't think it's an issue with the firewall