Is it only possible to upgrade ICON firmware with a valid maintenance contract? I have a current firmware image but only get the message "Failed to verify the image."
You can get this error when trying to apply a firmware update that was built after your Maintenance license expired. Do you still have the latest maintenance key installed on your device? Please be sure it is up to date, and try applying the upgrade again.
If you no longer have coverage on this unit, then you will only be Authorized to software builds up to your expiration date.
Please let me know if you have any questions.
Technical Support Engineer
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