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Total call number decreasing

Question asked by jwinterbottom on Mar 20, 2017
Latest reply on Mar 20, 2017 by jwinterbottom

Is there a reason why our total call number stats are decreasing?  We had an event over the weekend that I have been monitoring and each time I have logged in to our web console, there has been on less call recorded in the total number of calls.  Our total number of calls has dropped by 4 calls over the weekend, why is this happening?