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Camera was very dark

Question asked by mtonnesen Partner on Mar 21, 2017
Latest reply on Apr 3, 2017 by michaelt

On a point to point call (through cloud) we had an customer who had a problem on the far-end camera. The picture from the camera (an icon 400) was very dark and only showet "silluets" of the paticipants.


At the end where the error occoured, the camera had a red light, and after restart it worked.


Anything we need to know about this error?