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LifeSize Icon 400 unreachable to the LifeSize Cloud

Question asked by lumir.kulda@businesscom.cz Partner on Jun 8, 2017
Latest reply on Jun 8, 2017 by kpinkham

Please could you help me with connection to the LifeSize Cloud? I try to connect system LifeSize Icon to the LifeSize Cloud...set the DHCP the system check the network (all is OK ) then selected the use LifeSize Cloud... registred via QR code to my account.... I see the device to my account.... but then can not registred to LifeSize Cloud..... the system tryed few secconds and then write unreachable. If I reconennect the network to my PC and open LifeSize Cloud app... The LifeSize cloud app works :-/. I check all ports for use in cloud ( ports 80, 443). Do you know where is problem?

 

Thank you

 

Lumir

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