I am Srikanth, we are using life-size room220 I have one issue with this model. Every day my system timing is changing. Kindly help me for this issue.
Are you specifying the time manually under "administrator > system > date and time" or populating a NTP server under "administrator > network > general" (also possible to receive a NTP setting via DHCP server)?
Also is the system always powered on or shut down daily?
From the 220 administrator guide:
Specifying an NTP Server The system date and time appear in the user interface and are automatically set if one of the following conditions exists: • Administrator Preferences : Network : General : DHCP is enabled and the DHCP server can pass an NTP server address to your system. - or - • Administrator Preferences : Network : General : NTP Server Hostname specifies the hostname or IP address of an NTP server. NOTE An NTP server address that a DHCP server passes to your system overrides an NTP server hostname or address specified in NTP Server Hostname. The System Information page shows the IP address of the NTP server that the system uses. The time zone is not set automatically. If you did not specify the time zone for your system during the initial configuration, the time that appears in the user interface may not be correct. Specify the time zone in Administrator Preferences : System : Date and Time.
Welcome to the community. I moved this into the Video Systems space where you will get more eyes on it.
I think the first thing to check is if you are on the latest firmware for the 220. If you are no longer under AMS, make sure you are on the last firmware update available to you.
If you don't get an answer from the community, please open a ticket with our support group either via chat (Meet Your Support Team) or through the website at http://www.lifesize.com/support.
Thanks or the reply and share. I will redo to all my customer endpoint setting trough this step mention. I will share the result when done it.
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