AnsweredAssumed Answered

LifeSize Express 220 requires someone to manually answer an incoming video call.

Question asked by teammerritt on Jul 20, 2017
Latest reply on Jul 20, 2017 by michaelt

The OK button is required to answer a call. Auto answer and auto mute are enabled. My understanding is if the Codec is in a presentation this will accure. Can it be changed to auto answer regardless?


I have verified that the Codec is not in the presentation mode and it still requires someone to hit the OK button. This is random.

This is a problem on several random Codecs and have not been able to find a solution.