AnsweredAssumed Answered

Lifesize fails to start on Windows 10

Question asked by ansaruddin.hasan@noaa.gov on Aug 28, 2017
Latest reply on Aug 28, 2017 by michaelt

My Lifesize desktop app fails to load in windows to. No errors are presented but the winevent log captures the following:

Faulting application name: LifesizeCloud.exe, version: 10.3.609.0, time stamp: 0x5971f68e

Faulting module name: KERNELBASE.dll, version: 10.0.14393.1532, time stamp: 0x5965adf8

Exception code: 0xe0434352

Fault offset: 0x000da9f2

Faulting process id: 0x2fb4

Faulting application start time: 0x01d3202d56c6cc86

Faulting application path: C:\Program Files (x86)\Lifesize Cloud\LifesizeCloud.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: bb06039f-15b3-451d-ac13-a08a136806ea

Faulting package full name:

Faulting package-relative application ID:

 

Is there a work around for this issue?

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