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New Cloud App Missing PiP while datasharing?

Question asked by Partner on Oct 26, 2017
Latest reply on Oct 26, 2017 by

The brand new Cloud App does not have a PIP window showing the far end while one is sharing content. This makes it difficult for the presenter to focus on his or her content and still gauge the reaction of the call participants. As of now, the presenter must minimize his or her content to see the Cloud call.


The old app has this PIP functionality, and most of my customers have lamented that the new app does not. The majority of my cloud customers are not upgrading because of this change. This seems to be affecting both Windows and Mac apps.


Is this an intentional change? Or is this a bug?