Hi, I would like to share a couple of issues with community using the new app and dual monitor.
1. Using dual monitors, when I select the 'shared' button, I do not have the option to share the desktop or the new app window; just options to share other windows. This was frustrating when you are trying to show the customer what the cloud app looks like, and can't. I have generated a case with support, and Engineering is working on this. Case# 00293973
2. Using dual monitors, when I do select the app to share, the video would disappear on monitor 1. It's like the cloud app minimizes the window. A work around is to select 'Ask a question | Lifesize -Mozilla Firefox' that appears at the top, and the window would appear again with the 'share your screen' window again. I don't think that is designed intent, and will generate a case for this if need. Personally, I think when I share the content, my main window should stay up so that I can see the far end, and the participants.