Our customer feedback that the pstn call can not join to VMR now. And we got the same issue.
I just check the cloud status, all are operational !!
Can anyone help on this?
Could you please raise a support ticket Contact the Lifesize Customer Support Team so that we could look into it?
Please put in the following information (amend them according) in the ticket:
Sequence of event:
Using Tel: , dial 77427952 (Cloud PSTN) at the end of welcome message, enter the extension number, hear silent.
Calling number: (landline or mobile number )
Carrier: Chunghwa Telecom
Date/time of issue: 2017/12/5 11:00 (GMT+8)
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