on Jan 18, 2018Hi all
I have been liaising with a customer of ours regarding a lifesize cloud upgrade, they have an existing fleet of lifesize units, 220s and 600s. He had a few questions regarding TIPIT integration and whether or not the lifesize cloud video is compatible with his VVX 1500 video phone.
He wants people dialling in on a VVX1500 video phone to be able to join in on a conference (VMR and direct cloud calling) that includes room systems, mobile users and other external parties.@
Is there a scenario where both the TIPIT and the VVX phones will be able to use the cloud service and seamlessly connect? If so how would one facilitate this?
gavin.jones@voicelogic.com.au TIPT integration does work but can be very difficult trying to track down someone within Telstra who can configure the TIPT side.
Essentially you need to bridge the TIPT VLAN with the data VLAN to enable direct internet access to talk to Lifesize cloud servers.
If Telstra manage the customers internet gateway it will be easier to implement.
I have done this before with a few customers but mainly to connect a SIP extension for voice to the ICON system.
Dialing a TIPT extension from Lifesize works provided you dial as <phone-number@customers-tipt-domain.com> for example. To dial from TIPT to Lifesize I believe you still need to transit via Telstras H.323 gateway and redial from there. Very confusing for end user.