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Icon 600 cannot call Webex

Question asked by jhyanes059 on Jan 30, 2018
Latest reply on Feb 22, 2018 by jhyanes059

I have a Lifesize Icon 600 rev LS_RM3_3.5.3 (3107) and am trying to call my personal WebEx room at room@mycompany.webex.com.

 

I have tried the prefix h323: or sip: or sips: and it will not connect. It seems to try dialing, but it never connects, audio or video.

 

Any help or direction is appreciated.

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