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Connecting to a VMR (true SIP), de display shows up in a 4:3 Ratio

Question asked by wimdenbesten on Feb 9, 2018
Latest reply on Feb 9, 2018 by kpinkham

Hi,

 

In Our organisation we work with Lifesize Icon 600 endpoints (3.4 New firmware), we are having issues  when using SIP to call (any) VMR.

 

  • When we connect to the VMR (true SIP), de display shows up in a 4:3 Ratio. (it should be 16:9)
  • When we connect to the VMR (true H.323) it works just fine!

 

To you guys know where we could find the problem and fix it?

 

Kind Regards,

 

Wim den Besten

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