Anyone having difficulty customizing their Phone HD? I just started playing around with some of the new options and my phone will not update any changes. I'm using an icon 400 running 3.6
We are not sure what would cause this. We are going to have someone from support reach out to you to try and understand the issue.
just a question, is it odd that my desired layout shows when I access the Phone HD page through the management console? When I click on the phone HD page for the icon that I am testing with, the page loads with a 6 button layout and my desired background. It seems to be remembering the selections I made even though they aren't getting pushed down to the Phone HD
There are a couple of odd behaviors that I'll report when I hear from someone. I have been able to do this before just not with the latest features that were just released. I can't even change buttons or timezones using the old default 4 button layout.
Everything is working now after a system reset. Now that I'm able to mess around with the option, I was really hoping that the keypad button would have been place in a more convenient spot when trying to join passcode protected meetings. The keypad can be put on the home screen but unfortunately when you are dialed into a meeting room, you can't navigate back to the homescreen to access the keypad. I get complaints all the time that nobody can find the keypad when asked to enter a passcode because it doesn't show up in the first screen and nobody knows that they have to swipe right to left to find the keypad. I know I'm not the only one that has mentioned this before.
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