We are wondering if there is a way to change the keyboard layout on the Phone, right now is ABCD instead of the usual QWERTY.
Could you please tell us how to change?
I had a chat with our product team and, from what I can tell, you would like to change from the dialer display on the 2nd Generation Phone to a QWERTY keyboard. If I relayed that correctly, the answer is that the newer phone, the Phone HD, is able to switch between QWERTY and AZERTY, but the 2nd gen phone's dialer setup is not changeable.
That said, ...
The current layout of the 2nd gen phone is
video 1 2 3
voice 4 5 6 call
7 8 9 abc
* 0 # .
If you select that abc button that I bolded above, a QWERTY keyboard is displayed for use.
Have you looked at that option and did I capture your question correctly?
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