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How to disable Lifesize Cloud connection in Icon 600

Question asked by lvallega Expert on Jun 1, 2018
Latest reply on Jun 7, 2018 by l.limburg

Hi All,


I would like to know how to disable lifesize cloud connection in Icon 600? Apparently, we have a working Lifesize UVC server and an Icon 600. Recently we updated the Icon 600 firmware to version 2.6 and registered the endpoint to UVC Clearsea server. Normally, there's no issue in registering the endpoint to UVC server, however, we noticed that the Lifesize Cloud connection error kept on occurring which disconnects the endpoint to UVC server. Is there a way where we can disable Lifesize cloud connection from Icon 600?