on Aug 17, 2018Icon 400 is paired with Cloud ,but when VC is turned off for 2-3 days & turned ON then the Date shows 1/1/1970 & time is also inaccurate,Moreover Icon also does not get register with Cloud till the time we dont change time & date from web console,
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Try to check the DNS/NTP setting on your Icon400, hope this helpful.
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Tony already tried it but same issue persisted
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It's possible that the BIOS/CMOS battery is dead and Lifesize support would be able to confirm if you would like to open a case.
It's possible that the BIOS/CMOS battery is dead and Lifesize support would be able to confirm if you would like to open a case.