AnsweredAssumed Answered

HD Phone Customization not staying

Question asked by chaislip@haveanicebank.com on Oct 22, 2018
Latest reply on Nov 5, 2018 by kpinkham

Has anyone else had an issue with customizing the HD Phone display through the Lifesize Cloud not sticking?

 

I have loaded a custom background, inverted the button layout and removed all of the timezones across the bottom and it works when I apply the changes, but if I reboot the Icon 600 unit the HD phone is connected to (or leave it for a period of time) all of the changes (except for the time zones exclusion) get reverted back to the default blue background and button layout.

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