Hello,
We've got a customer who has a Cloud Fast Start Account (1x 8-seat VMR)
I'm struggling to confirm what this actually includes. I appreciate this is 1 x 8-seat VMR, but how many users can have their own subscription, and what capabilities do they have (multi point, endpoint dialing etc.)?
Thanks in advance and apologies if I've missed this information somewhere.
Fast start is the minimum subscription to which features can be added to (recording, streaming, SSO, SFB, etc). One user (administrator) is included with 8 way calling via escalation (no VMR's are included but they can be added). At least one active DSS is required.
Hi lucymorris,
I think we've answered your query via our email exchange, but if you have any further questions or queries, please don't hesitate to get in touch with me or any member of the Lifesize sales team.
Matt
Lifesize SE - UK, Ireland, BeNeLux and Nordics
When I sold my first Fast Start, I had the same question. It would be helpful if there was a data sheet that explained what exactly was included and listed some of the most common add on's as per the answer from Kevin Pinkham.
There is a subscription plan comparison (link below) with add on options however it only includes the more common small, medium, and large plans. The Lifesize price list contains a description sheet that does include details for the fast start plan.
Thanks Kevin. Yes I had this already but it wasn't that helpful when I was discussing Fast Start with my re-seller. I'd like to see something like this but specifically for Fast Start or perhaps add Fast Start to this document.
The best person to ask is your local Lifesize Sales representative. They will be able to explain what options for upgrading or expanding on the basic "Fast Start" plan are.
I am the local Lifesize Sales Representative :-)
Since my first opportunity to quote a Fast Start subscription, I've learnt what comes with Fast Start and what to add to it. The main point of frustration for me was, and still is, the lack of documentation available for it. As a distributor we get great support from Lifesize #robwinefeild #madeleinecatling to train our re-sellers but their customers (end users) like to have access to documents and marketing collateral that they can digest before seeing a presentation or demonstration from a sales person.
I'll ask a member of the local Lifesize team to reach out to you to discuss.
I second that.
I did not know which option could be added to Fast Start.
It is described LTS-6 documeent that Fast start can add Audio-conferencing by option. (page20)
https://community.lifesize.com/docs/DOC-1614-lts-6-reference-documentation
But, the Lifesize price list does not contains Audio-conferencing add on price for fast start plan.
I want to know the correct information...
As noted above in response to Tekake, please work with your local Lifesize Sales representative, they will be able to advise what options can be added to the entry-level Fast Start subscription plan.
Please be aware that there may be some difference in availability between sales territories.
Thanks!
on Nov 13, 2018
Fast start is the minimum subscription to which features can be added to (recording, streaming, SSO, SFB, etc). One user (administrator) is included with 8 way calling via escalation (no VMR's are included but they can be added). At least one active DSS is required.