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icons deregistering

Question asked by jwinterbottom on Nov 19, 2018

Has anyone had any issues with icons de-registering from Lifesize Cloud intermittently?  we are working with a couple of our portable carts that are disconnecting from the service out of the blue not in any timed sequence.  Just had a system in a call for about 6 hours and then just decided to lose registration.  This only appears to be an issue with our mobile cart based systems.