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Skype to Lifesize via Microsoft Direct Access

Question asked by lukasz_op on Jan 28, 2019
Latest reply on Jan 29, 2019 by kpinkham

Hello.

 

I am a network administrator and have encountered a problem using Lifesize.

Laptops in my company that operate outside of HQ connects to the network using Microsoft Direct Access. 

After getting the correct connection, everything works fine until you try to connect to Lifesize via Skype. The connection starts to be established, but after a few seconds it is terminated.

 

Direct Access establishes a connection with HQ using the IPv6 protocol and we suspect that this is why we can not connect via skype to any of the Lifesize rooms.

 

The same connection via skype to Lifesize made at the HQ works properly - without using Microsoft Direct Access.

 

Can I ask for your support in solving this problem?

 

Thank you in advance!

Lukasz

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