LifeSize Room 220 can't access Weblogin

Discussion created by dario.manicone@gcaaltium.com on Feb 19, 2019
Latest reply on Mar 1, 2019 by jacobauskas

Since the Upgrade to LS_MR2_5.0.9 (2) i couldn't access to the Webpage from my LifeSize Room 220 anymore. I tried to use diffrent Browser (Chrome, FF, IE) in the latest version. I am using Windows 10, but Problem persists in Windows 7 as well.


Error message is:

Unsupported protocol
The client and server don't support a common SSL protocol version or cipher suite.


Will be there a fix in the future? I still have active Maintenance until 2020...


Workaround until which works for me: I use an older Firefox Portable version. I tried only v13.0. Don't know from which version it stops working.


ps. attached you find a screenshot from the certificate which is shown me in the older Firefox version. @Support you can contact me whenever you want to investigate.