Have a query, recently we have registered Icon600 with cloud some functions not working.
I'll elaborate on what is integrated with our system
1. Control through One-Touch(I-Pad) over Crestron CP3
2. Have User Interface to dial string: lifesizecloud.com.
So my Ipad is programmed to dial lifesizecloud.com when I do that, it's reaching the cloud and when I dial extension through DTMF Tones from Ipad before entering extension followed with # the message appears on screen as the extension does not recognized. After the message immediately call gets a drop.
I have tried entering Extension to join a meeting from Lifesize Phone HD after dialing lifesizecloud.com from Ipad, the same errors occurred.
But when I dial public IP: 184.108.40.206 manually from Ipad, I'm able to enter an extension from DTMF tones and the meeting joins.
So, when a device is registered with the cloud if we dial lifesizecloud.com, will it work??
And what will be the solution for my Issue, Pls somebody help!!